Privacy Policy
Last updated: June 2026
HL Workflows ("we," "us," or "our") operates an automated missed-call text-back service for home service businesses. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When a customer calls a business that uses our service and the call is not answered, we collect the caller's phone number and any information the caller provides in their text conversation with us, such as their name, address, and a description of the service they need.
How We Use Information
We use this information only to send an automated text reply to the caller, hold a conversation to understand their request, and schedule service on behalf of the business they called. We do not use this information for any other purpose.
How We Share Information
We do not share your mobile information or SMS consent with any third parties or affiliates for marketing or promotional purposes. We may share information with service providers who help us operate the service (such as messaging or scheduling tools), and they are only permitted to use it to provide those services to us. We do not sell, rent, or trade your personal information to anyone.
Data Retention
We retain information only as long as needed to provide the service and fulfill the customer's request.
Your Choices
You can opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP.
Contact Us
If you have questions about this Privacy Policy, contact us at haydenlaja@gmail.com.