Privacy Policy

When a customer calls one of our client businesses and the call is missed, our system receives the caller's phone number and, when given, the caller's name. During the follow-up text conversation, we also collect the messages the caller sends us, which is usually details about the job they need (address, what's going wrong, when they'd like an appointment).

We use this information for one reason: to send the automated text reply on behalf of the business the caller tried to reach, hold a quick conversation to understand the job, and book an appointment into that business's calendar.

We do not sell your data. We do not share it with third parties for their own marketing or advertising. We do not use your phone number to send promotional messages.

We use trusted infrastructure providers (such as messaging carriers and cloud hosting) only to deliver the service. These providers handle data on our behalf and are not allowed to use it for their own purposes.

We keep conversation records only as long as needed to operate the service for the business you contacted and to meet legal obligations. You can ask us to delete your data at any time by emailing us.

You can opt out of receiving messages at any time by replying STOP to any text from us. You can also ask for a copy of the information we hold about you, or ask us to delete it, by emailing the address below.

Questions about this policy or your data? Email haydenlaja@gmail.com.