SMS Opt-In and Consent

HL Workflows provides an automated missed-call text-back service for home service businesses. When a customer calls a business that uses our service and the call is not answered, the business automatically sends one text message back to the phone number that called.

By calling the business directly, the customer initiates contact and consents to receive a text reply. This is verbal, inbound consent: the customer's own phone call is the opt-in.

The text identifies the business and asks how it can help. For example:

"Hey it's Johnson's Plumbing, sorry we missed your call, how can we help? Reply STOP to opt out."

This is transactional service messaging sent in direct reply to a customer-initiated call. It is not marketing or promotional messaging. Message frequency is limited to replies to missed calls.

Message and data rates may apply. You can reply STOP at any time to stop all messages. Reply HELP for help, or contact us at haydenlaja@gmail.com or 512-791-8519.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third parties.

Questions about our SMS service or consent practices? Contact haydenlaja@gmail.com or 512-791-8519.